Privacy Policy

Privacy Policy – NovaCraft Construction
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Last Updated: April 2, 2026
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NovaCraft Construction ("we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.novacraftco.com, request a free estimate, contact us, or otherwise interact with us (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website or submit any personal information.
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1. Information We Collect
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We collect information that you voluntarily provide to us, including:

• Personal Information: Name, phone number, email address, mailing address, and property details (such as your home or rental property address in the Dayton or Trotwood area).

• Project Information: Details about your home repair, remodeling, handyman, plumbing, painting, deck, fence, or rental turnover project when you request a free estimate or contact us.

• Automatically Collected Information: When you visit our website, we may automatically collect certain non-personal information such as your IP address, browser type, device information, and pages visited. This helps us improve our website and understand how visitors use it.

We do not collect sensitive personal information such as Social Security numbers, financial account details, or health information through our website.
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2. How We Use Your Information
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We use the information we collect for the following purposes:

• To respond to your requests for free estimates or quotes.

• To communicate with you about your project, scheduling, or service updates.

• To provide the home repair, remodeling, plumbing, handyman, and other construction services you request.

• To improve our website, services, and customer experience.

• To send occasional updates, special offers, or important notices related to our services in the Dayton and Trotwood area (you can opt out at any time).

• As required by law or to protect our legal rights.

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3. How We Share Your Information
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We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in these limited situations:

• With trusted service providers who help us operate our business (such as scheduling software, email services, or payment processors), under strict confidentiality agreements.

• With subcontractors or partners when necessary to complete your project (we only share the minimum information needed).

• If required by law, court order, or government request.

• In the event of a business transfer (merger, acquisition, or sale of assets), your information may be transferred as part of that transaction.

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4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
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5. Your Rights and Choices
You may:

• Request to access, correct, or delete the personal information we hold about you.

• Opt out of receiving marketing communications by replying "STOP" to any text or clicking unsubscribe in emails.

• Contact us with any questions or concerns about your privacy.

To exercise these rights, please contact us using the details below.
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6. Children's Privacy
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Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us so we can promptly delete it.
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7. Changes to This Privacy Policy
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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
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8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
NovaCraft Construction
Serving Dayton, OH and Trotwood, OH (and surrounding areas including Englewood, Huber Heights, and the Miami Valley)
 
Phone: 937-814-3828
Email: info@novacraftco.com
Website: www.novacraftco.com
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By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.